Frequently Asked Questions
Everything you need to know about our conscious collections and more.
Where does Collina Strada ship?
We offer worldwide shipping. Domestic orders within the USA are typically processed within 3-5 business days, while international shipping times vary by destination and customs processing.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain sale items and intimate apparel are final sale.
How do you approach sustainability in your garments?
Collina Strada is committed to environmental awareness. We utilize deadstock fabrics, organic materials, and recycled textiles whenever possible to minimize our ecological footprint.
Can I modify or cancel my order after it's placed?
Once an order is placed, it is immediately sent to our fulfillment center. We are unable to guarantee modifications or cancellations, but please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay. We also offer installment payment options through Affirm for eligible orders.
How do I care for my Collina Strada pieces?
To preserve the unique prints and textures of our garments, we recommend hand washing in cold water or professional dry cleaning. Always refer to the specific care label inside each garment.